Manager - Operations Control Center (OCC) [On-Site]

About Us:

EDF power solutions North America has been providing clean energy solutions throughout the U.S., Canada, and Mexico since 1987. We are a market-leading independent power producer and service provider, serving utilities, corporations, industries, communities, institutions, and investors with reliable, low-carbon energy solutions that help meet growing demand.

From developing and building scalable wind (onshore and offshore), solar, storage (battery and pumped storage hydro), smart EV charging, microgrids, green hydrogen, and transmission projects, to maximizing performance and profitability through skilled operations and maintenance and innovative asset optimization, our teams deliver expert solutions along the entire value chain—from origination to commercial operation.

Be a part of an innovative and collaborative team environment that fosters our goal of delivering renewable solutions to lead the transition to a sustainable energy future.

Benefits & Perks: 

EDF power solutions offers best-in-class employee benefits, including the following:

• Competitive bonus incentives. This position is eligible for our annual bonus program.
• Comprehensive health coverage. We provide low-cost health & wellness coverage for employees and their eligible dependents.
• Rewarding 401k. We provide a generous matching contribution.

We are also proud to offer:

• Favorable paid time off programs, including paid parental leave after one year of service.
• Rewarding learning & career development and advancement opportunities.
• Supportive mentorship & buddy programs.

Salary Range: The full pay range for this role is $105,100.00 - $175,100.00 annually. The target range for this position is $110,000.00 to $145,000.00 annually. We generally base our salary decisions on factors such as internal equity, candidate work and/leadership experience, educational credentials, and in some cases, candidate work location.

Work Location:  Bloomington, MN

Work Mode:  On-site

Scope of Job: This key management role has responsibility for oversight, leadership, and management of the OCC team. The individual will report to the Operational Technologies Director and will ensure compliance with business processes and contribute to performance improvements within the OCC that align with department and corporate strategy. Primary role is to manage the real-time remote operations contracted for renewable sites under the OCC’s monitoring and control scope of services.

Responsibilities:

• Oversee the daily operations of the operations control center.
• Maintain the 24/7 shift schedule and ensure smooth day-to-day real-time operations of the OCC.
• Establish the strategy for the control center and set goals to execute on the strategy.
• Set policies and procedures for the control center, ensuring correct procedural use by staff for productive and efficient operations.
• Ensure that the OCC adheres to compliance standards, regulations, and customer requirements.
• Oversee the delivery of the control room services and operational KPI’s so regulatory and contractual requirements are adhered to for all OCC functions.
• Oversee and manage personnel functions for the OCC including scheduling, staffing, disciplinary actions, and hiring/termination.
• Manage new operator onboarding training, along with operator qualifications, and the routine operator training programs.
• Continuously improve OCC operations by incorporating lessons learned, best practices, and feedback related to people, processes, and technology.
• Define system improvements for the OCC to leverage technology in simplifying and automating processes while advancing the OCC’s overall productivity.
• Communicate effectively with the control room team and liaise effectively with the operational management teams within OT (SIG, OT Regulatory) and other functional departments (NERC Compliance Services, IT, Generation, Field Sites, PRE)
• Maintain effective customer relationships and foster effective relationships with frontline OCC staff between all internal and external stakeholders.
• Build and maintain strong relationships with the site teams and support staff at all levels.
• Manage OCC contracts for profitability and customer satisfaction.
• Manage and follow the OCC budget.
• Other duties as assigned.

Supervision of Others: Manage OCC Shift Supervisors.

Working Conditions: 85% of time is spent in the office environment, utilizing computers (frequent use of various Microsoft software/programs), phones, and general office equipment. 15% of time is spent outside of the office visiting vendors’ and/or internal customers’ sites in additional to attending various conferences and meetings.

Fiscal Responsibilities: OCC Cost Center budget creation, adherence, and monthly tracking. OCC cost model development support for O&M Finance staff.

Education/Experience:

• Bachelor’s degree in business management, Engineering or related field, MBA
• 10 years of experience working in a real-time control room, renewable energy preferred, with at least 5 years in a management role.
• Experience working in operations of electrical generation field- thermal, hydro or renewables.
• Hands on experience with high voltage systems, transmission systems or collection systems
• Renewable energy experience- solar, wind, storage plants
• Experience or in-depth knowledge of RTO, system operators, NERC regulations, utility electrical generation relationships and regulations.
• Evidence of problem-solving skills and improving the day-to-day operations of a department

Skills/Knowledge/Abilities:

• Experience in successfully leading multi-shift teams to constantly achieve company objectives.
• The ability to communicate with all levels, from senior management to front-line operational staff.
• Target and KPI focused yet able to deliver whilst maintaining employee engagement.
• Excellent people and performance management skills: motivate, coach, develop, inspire.
• Analytical and quality focused – able to produce accurate, factual management infromation.
• Excellent presentation and IT skills are required.

Physical Requirements: N/A